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Manager of Technical Operations

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JOB OPENING: Manager of Technical Operations
Manager of Technical Operations
General Description:
This is technical services work leading the development and maintenance of highly complex computer networks. Manages a team of technicians, administrators or analysts responsible for the organizations server and desktop infrastructure. Employees in this classification are competent to work at the highest technical level in all phases of network design, implementation and maintenance. The most important aspects of this classification are leading implementation of designs into effective technical solutions and the correction of highly complex network problems. Leads the evaluation of existing infrastructure to determine upgrade roadmaps, schedules projects and resources, and monitors timelines.
(A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned).
 …  Reviews detailed design specifications for highly complex and large-scale systems in order to plan and facilitate the infrastructure platforms required.
 …  Manages assigned environments, responding to and resolving system problems in order to ensure systems are continuously available and function properly.
 …  Leads team in the implementation of enterprise class network environments, office network environments, system utilities, and remote management tools in order to build, support and maintain highly functional computing environments.
 …  Leads the diagnoses and isolates complex network problems; formulates and implements effective solutions considering system capacity, limitations, time requirements, and desired results in order to resolve system problems and prevent reoccurrence.
 …  Reviews network usage and requirements in support of system development efforts in order to provide effective environments for development staff.
  Manages enterprise wide projects and oversees the work of technical staff engaged in system design, development, and maintenance activities in order to provide project oversight, support, and coordination.

Work experience requirements:
KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: (These are required to successfully perform the work assigned. Reasonable accommodations for disabilities as defined by the Americans with Disabilities Act will be considered on a case-by-case basis.)
… Expert knowledge of enterprise communication technologies.
… Expert knowledge of operating systems and related software components.
… Expert knowledge of desktop environments and network connectivity.
… Expert knowledge of network hardware and configuration.
… Expert knowledge of higher level storage systems.
Expert knowledge of virtualization technologies.
… Expert knowledge of productivity tools, computerized problem solving tools, and work management techniques.
… Expert knowledge of computerized file organization and access techniques.

Ability to lead a high performance team in the following activities:

… Diagnose and correct system malfunctions.
… Adapt and enhance network functions.
… Research and evaluate suitability of computer software and hardware products.
… Establish and maintain effective working relationships.
… Design, conduct, and evaluate system testing.
… Communicate effectively orally and in writing.
… Lead, coordinate the activities of, and provide technical support to project teams.
… Plan, oversee, and evaluate the work of technical subordinates.

Education Requirements
(Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).
Two (2) to Five (5) years or more of IT Leadership experience. Bachelors Degree in Information Systems, Computer Science, or Computer Engineering
Two (2) year Associates Degree in Computer Science or related field combined with work experience can be substituted for Bachelors Degree.
Special Benefits Include:
casual dress code
health insurance
company contributed 401K
No Telecommuting - must work all hours on-site
Only considering local residents
US citizens only
Job Location
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